Mary Portas: Secret Shopper Season 3 Episode 3 City Hardware 2016
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Retail expert Mary Portas continues her mission to banish bad customer service from the high street. This time, she visits City Hardware, a family-run DIY store in the heart of London. The shop is stuck in the 1960s and Mary is in for a shock when she uncovers their attitude to customers. Can she persuade this male dominated world to embrace the 21st century?
- Released: 2016-01-20
- Runtime: 47 minutes
- Genre: Reality
- Stars: Mary Portas
- Director:
