The second visit is to budget option New Promenade Hotel in Blackpool, owned by Raouf Elnagaar, who is joined by friend Chrissie Greenwood. On inspection, Vicky finds a teetering toilet seat, Robin and Liza fall out of love with the budget feel, and Clarky and Katie are astonished to find muck on the taps. In the afternoon, the guests ride Blackpool's famous and historic tram, but first they must get it ready for service with a wash and a scrub. Robin reveals his impressive family lineage when he spots the Blackpool Tower. Come dinner, Raouf reveals his sensitive side, but his experience in hospitality fails to show. In the morning, the guests are impressed with Raouf's budget breakfast, with Clarky's sausage a delight and Vicky's egg cooked to perfection.