Magical Winter Lights is a spectacular, larger-than-life 50-day festival that presents a fresh multicultural take on traditional holiday light shows.
For Group Ticket inquiries, please email us directly.
MWL 2023-24 Ticketing info coming soon!
Admission to MWL gives you access to ALL Lantern attractions.
Admission to MWL does not include carnival rides/games, circus performances, food, souvenirs, dino rides tokens or vendor shops.
Regular Parking TBD
VIP Parking TBD
Cash or credit onsite
Operating Hours for 2023/24 TBD
Sunday – Thursday: TBD
Friday & Saturday: TBD
Open ALL major holidays including, Thanksgiving, Christmas Eve, Christmas, New Years Eve and New Years Day!
The festival gate will be closed 30 minutes before closing time. Please check the closing time for the day that you are attending the festival.
Daily online ticket sales close at 4:30PM. You are able to purchase tickets at the box office at the gate OR purchase online admission tickets for a future date.
Yes, tickets can be purchased at the box office on-site. We recommend pre-purchasing tickets to avoid long lines at the box office.
Yes, MWL is open on all major holidays (Thanksgiving, Christmas Eve, Christmas, New Year’s Eve and New Year’s Day).
No, tickets do not need to be printed. You can pull up your e-ticket QR code or bar code on your mobile device by viewing the ticket confirmation email you were sent or following the link sent to your phone if you selected mobile delivery. Once you can see the code on your screen, head straight to the pre-purchased tickets entrance.
If you purchased carnival ride wristbands online, the e-tickets will need to be exchanged for wristbands inside the festival at Guest Services, or at the carnival box office.
In the event of mechanical failure or inclement weather, Magical Winter Lights may close any of the attractions or the entire park.
If you purchase tickets online, please make sure to opt-in to receive MWL emails. In the case that we close the event due to inclement weather, you will receive an email regarding the closure on your event date. There is no action required on your end. Simply attend the festival on the desired future date.
Rain checks will be issued for guests that purchased tickets for the date of official weather closure.
In the case that we close the event due to inclement weather, you will receive an email regarding the closure on your event date.
Remember to opt-in to receive opt-in to receive MWL emails. In the case that we close the event due to inclement weather, you will receive an email regarding the closure on your event date.
There is no action required on your end. Simply attend the festival on a desired future date. It would be helpful to have the closure email or text ready in order to show the staff at the front entrance.
Yes, Magical Winter Lights offers a $4.00 off discount per transaction at the Box Office only with proof of military ID.
Tickets purchased online are dated. Please choose your desired attendance date carefully. You will not be allowed entry if you attend on a different day unless we are closed due to inclement weather on the day you purchased your tickets for.
Exchange requests to change your date must be submitted at least one day prior to your attendance date. Only one exchange allowed per order based on availability. Not all exchange requests will be accepted. All sales are final.
You will need to log in to your ShowClix customer account to submit the exchange request or call ShowClix customer service at 1.888.718.4253 (Option 1). You can find relevant info at the bottom of your ticket confirmation email.
Note: Ticket dates of 11/15-11/28 that used a presale discount code cannot be exchanged.
Re-entry to MWL is not permitted.
Magical Winter Lights has a strict no refund policy.
If you have purchased tickets online for a date you can no longer attend, exchange requests must be submitted at least one day before the event date. Only two exchanges allowed per order based on availability. Not all exchange requests will be accepted.
All sales are final.
If you have purchased tickets online for a date you can no longer attend, exchange requests must be submitted at least one day before the event date. Only two exchanges allowed per order based on availability. Not all exchange requests will be accepted. You will need to log in to your ShowClix customer account to submit the exchange request or call ShowClix customer service at 1.888.718.4253 option 1.
You can find relevant info at the bottom of your ticket confirmation email.
NOTE: Ticket dates of 11/19-11/30 that used a presale discount code cannot be exchanged.
No problem! You will still be able to attend the festival any other day as long as your tickets have not been used or scanned.
If you have purchased Circus show tickets, please email email@example.com with your order number, name and last four digits on the credit card used to purchase the tickets and the new date and showtime you would like to attend.
If you have multiple tickets purchased in one single order, all tickets can be scanned through the 1 single QR code emailed to you. Our ticket scanners are trained to only scan in the correct number of tickets at a time.
Is your group coming at different times? Just screen shot the QR code, send it to them through text or email, and our tickets scanners will scan the correct amount of guests in at a time.
Just screen shot the QR code and send it to the rest of your group through text or email. Our ticket scanners are trained to only scan in the correct number of tickets at a time.
MWL is on a well-maintained paved parking lot and is wheelchair accessible. You will enter GATE 2 and follow the signage to park.
You can bring a stroller, wagon, scooter or wheelchair to our festival. Our festival ground is handicap accessible.
Unfortunately, we don’t have any wheelchairs, wagons or scooters for rent onsite.
Permitted items include:
Personal cameras, tripods, blankets, strollers, wagons, wheelchairs/scooters, diaper bags and food for infant/young children/people with special dietary needs.
*All items are subject to search.
Outside food and drinks, pets (exception for service animals), laser pointers, spike jewelry, cans, bottles, containers of any kind, weapons (including pocket knives and concealed guns), coolers, obscene or indecent clothing, pop up tents, playpens, cigarettes, chewing tobacco, illegal substances, bikes, roller skates, and skateboards.
Drones are NOT permitted.
It will take approximately 2 hours to walk through the lantern exhibits and to catch a nightly performance or cultural act.
We recommend carving out about 3 hours of your day since Magical Winter Lights also offers other entertainment like a full-service carnival, musical performances, vendor shops, a food court and more!
Animals will not be allowed at Magical Winter Lights, with the exception of service animals.
Outside food and drinks are not permitted at MWL.
MWL is a smoke-free environment including electronic cigarettes.
MWL ATM Machines locations TBD
The information booth is located near the entrance if you would like to report or look for a lost item. You may also reach us using our Contact Us form with a brief message and description of your items. Remember not all items are turned in, but we will try our best to retrieve your belongings if turned in. MWL is not responsible for lost or stolen items.
For any ticket related matters, please contact us at your earliest convenience at 346.200.6898 to speak with a live customer care representative anytime:
Monday – Friday from 9:00 am to 9:00 pm EST or
Saturday – Sunday 12:00 pm – 5:00 pm EST